# Instinct vs Hark Pro for HighLevel

> Choose Instinct if you run the business from your phone and want to text your agent. Choose Hark Pro if you want the lowest-cost always-on agent and can live with browser-based access. Instinct reaches HighLevel by inbox relay or browser login; Hark Pro by browser login.

Last verified: October 25, 2026

|  | Instinct | Hark Pro |
| --- | --- | --- |
| Maker | Instinct (Spear Street Technology) | Hark |
| Type | Always-on agents | Always-on agents |
| Always on | Yes | Yes |
| Route to HighLevel | Inbox / Browser | Browser |
| Official GHL MCP tools | No | No |
| Approval controls | Not clearly documented; terms let it act as your agent | Not documented |
| Scheduling | Responds to messages and alerts | Proactive checks |
| Runs on | Its own computer | Hark Handoff cloud browsers (up to 36 at once) |
| Business app reach | Google Workspace, Vault logins, Stripe Link, Shopify | Websites via Handoff cloud browsers |
| Access & price | Invite only; pricing not public | Free, $20/month (2x usage), $100/month (10x usage) |
| Setup effort* | Medium | Easy |

## FAQ
### Is Instinct or Hark Pro better for HighLevel?
Choose Instinct if you run the business from your phone and want to text your agent. Choose Hark Pro if you want the lowest-cost always-on agent and can live with browser-based access. Instinct reaches HighLevel by inbox relay or browser login; Hark Pro by browser login.

### Can Instinct use official HighLevel MCP tools?
Instinct: No. Hark Pro: No.

### Which needs approval before acting, Instinct or Hark Pro?
Instinct: Not clearly documented; terms let it act as your agent. Hark Pro: Not documented.

### Can I use Instinct and Hark Pro together?
Yes. Give each its own HighLevel staff user or token and assign separate jobs, for example owner-on-the-go lead alerts by text to Instinct and morning list of stuck opportunities to Hark Pro.