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HighLevel User Reports vs HubSpot & Pipedrive: How It Compares

By Nathan Brown, Founder, HiVergent AI · Verified

Short answer: User Reports gives agencies and their clients per-rep numbers across HighLevel's own calls, texts and bookings. HubSpot and Pipedrive go deeper on forecasting and quotas for dedicated sales teams.

HighLevel feature
User Reports Live
Plan
Founder Plan, $497/month (details)
Can replace
Rep activity reports in another CRM or spreadsheets
Compared with
HubSpot, Pipedrive

Comparison chart

Scroll sideways on mobile. Competitor details reflect each vendor's own site as of October 2026; prices change, so check before you buy.

HighLevel User ReportsHubSpotPipedrive
Per-rep activityCalls, messages, appointments and deals closed per team memberActivity and productivity reports in Sales HubActivity and deal Insights reports
Includes SMS and call activityYes, from HighLevel's built-in phone and messagingCalls through HubSpot calling; SMS through integrationsCalls through Pipedrive's caller; SMS through integrations
Show results to clientsInside the client's own white-label accountNot built for agency clientsNot built for agency clients
CostIncluded in the $497/month Founder PlanPaid Sales Hub seatsPer-seat plans

Main benefits of HighLevel User Reports

When to choose an alternative

ChooseIf
HubSpotThe client runs a larger sales team on HubSpot with forecasting and quotas.
PipedriveThe team wants a simple, sales-only pipeline CRM.

Questions about User Reports vs HubSpot & Pipedrive

Does HighLevel have sales rep reports?

Yes. User Reports shows each team member's calls, messages, appointments and deals closed in one dashboard.

HighLevel User Reports vs HubSpot activity reports?

Both show rep activity. HighLevel includes its built-in SMS and calls and runs in a client's white-label account; HubSpot adds forecasting and quota tools on paid Sales Hub seats.

Can clients see their own team's performance in HighLevel?

Yes. User Reports runs inside the client's sub-account, so owners can review their team's activity themselves.

Learn more

HighLevel User Reports: what it is, why it matters and how to use it

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Sources

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