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HighLevel User Reports: What It Is, Why It Matters and How to Use It

By Nathan Brown, Founder, HiVergent AI · Verified

Short answer: User Reports shows each team member's activity and results in one dashboard: calls, messages, appointments and closed deals.

Status
Live
Plan
HighLevel Founder Plan, $497/month (details)
Where to find it
Reporting area of the agency and sub-accounts
HighLevel's description
“See how each team member is performing, from calls and messages to appointments and deals closed, all in one dashboard.”

Why User Reports matters

Agencies and their clients need to know who is following up and who isn't. Per-user numbers turn coaching from guesswork into a weekly conversation about real activity.

How to take advantage of User Reports

  1. Review User Reports weekly with each client and compare speed-to-lead and appointments set per rep.
  2. Spot reps with low call or message volume before deals go stale.
  3. Include per-user results in client reports to show the value of your service.

Top 3 questions about User Reports

What are User Reports in HighLevel?

A dashboard showing each team member's performance, including calls, messages, appointments and deals closed.

Is User Reports included in the Founder Plan?

Yes. HighLevel lists User Reports among the Founder Plan features; Agency Pro also listed user and agent reporting.

How can agencies use User Reports?

Use it for weekly rep coaching, to catch slow follow-up early, and to show clients measurable team activity in your monthly reports.

How User Reports compares

User Reports gives agencies and their clients per-rep numbers across HighLevel's own calls, texts and bookings. HubSpot and Pipedrive go deeper on forecasting and quotas for dedicated sales teams. See User Reports vs HubSpot, Pipedrive.

Using AI agents with User Reports

Have an n8n or Hermes Agent job send a Friday scorecard that combines User Reports activity with pipeline value, so owners see team performance without logging in. Browse agent setup guides.

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Sources

Try User Reports on the Founder Plan: 14-day free trial. Start your HighLevel Founder trial.

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